General

How can I change my account username?
For World Creator 3, please follow the written below: You cannot change the account holder email but you can change the assigned users including their e...
Mon, 25 Mar, 2024 at 2:17 PM
I am getting a 'The number of activations has expired' message. What shall I do?
Please login to the customer portal on our website and switch to Seats. Select the seat you would like to reset all activations for and click on the RESET b...
Thu, 11 Apr, 2024 at 9:45 AM
Is World Creator GPU powered?
Yes, World Creator is entirely powered by GPU. One of our top priorities is ensuring that everything in World Creator is performed in real-time. The GPU has...
Wed, 16 Aug, 2023 at 3:26 PM
Is World Creator compatible to game engines such as Unity and Unreal?
Yes, it is. Terrains are represented by 2D grey-scale images, so called height-maps. These can be exported by World Creator and imported into other applicat...
Mon, 25 Mar, 2024 at 2:19 PM
Is World Creator compatible to applications such as Cinema4D, Vue, Octane, Clarisse, and more?
Yes, it is. Terrains are represented by 2D grey-scale images, so called height-maps. These can be exported by World Creator and imported into other applicat...
Thu, 11 Apr, 2024 at 9:47 AM
On how many workstations may I install and use World Creator?
Each seat covers two workstations (e.g. @home and @work). Beside that, each seat is a floating license, which means, you can re-assign users at any time. ...
Thu, 11 Apr, 2024 at 9:48 AM
World Creator crashed - where can I find the Log file?
The log file is stored at a specific location depending on your platform: Windows:  C:\Users\[USERNAME]\Documents\World Creator\Versions\[VERSION]\log....
Wed, 16 Mar, 2022 at 9:26 PM
Is there a trial or demo version available?
We do not have a demo but we do offer trial versions for companies only. Please go to our website's BUY page, scroll down a bit until you see a button s...
Mon, 12 Dec, 2022 at 12:48 PM
Save and Export does not work - what shall I do ?
Please deactivate your Anti-Malware / Anti-Virus software and see if it works. In most cases, such software interferes into the save / export mechanism of W...
Thu, 11 Apr, 2024 at 9:49 AM
Switching from on-board to Desktop GPU
If you have an on-board GPU and a desktop GPU built into your PC, them World Creator might use the on-board GPU instead of the way more powerful desktop GPU...
Mon, 25 Mar, 2024 at 2:09 PM