If you do not own World Creator yet, you may either write your request to support@bitethebytes.com or use our support widget on our website. The widget has the advantage that you may quickly search for a solution for your request without having to wait for an answer by our support team. Beside that, you may also join us on Discord for community support.
Please be aware, that our support team are human beings, just like you. Be kind and respectful - haters and trolls are not welcome (in such a case we will simply not answer and assist you).