General

Where do I ask for support?
If you do not own World Creator yet, you may either write your request to support@bitethebytes.com or use our support widget on our website. The widget has ...
Mon, 25 Nov, 2024 at 12:28 PM
I found a bug. Is there any place I can report it?
If you found a bug in World Creator, you can report it in the customer portal. Follow these steps: 1) Login to the customer portal 2) Navigate to B...
Sat, 16 Nov, 2024 at 3:55 PM
World Creator stuck on "connecting" forever?
World Creator 2, World Creator 2022.x and World Creator 2023.x require your firewall to have following ports open for ingoing / outgoing connections: - ...
Mon, 25 Nov, 2024 at 12:32 PM
What are the minimum system requirements?
For World Creator we suggest you to have the following minimum system specs: The minimum requirements for a Windows PC are: Windows 7 (64 bit) 4th...
Thu, 11 Apr, 2024 at 9:35 AM
What are the recommended system specs?
For World Creator we recommend you to have the following system specs: The recommended system specs for a Windows PC are: Windows 8.1 and above (64...
Thu, 11 Apr, 2024 at 9:39 AM
I am getting an 'Invalid username or password' message. What am I doing wrong?
Please make sure you haven't accidentally copied any empty spaces. Also, double check if the entered information is correct. Remember not to use your W...
Mon, 25 Nov, 2024 at 1:02 PM
Is an internet connection required when using World Creator?
An internet connection is only required when activating World Creator for the first time. After activation, World Creator downloads a license file that you ...
Thu, 11 Apr, 2024 at 9:40 AM
Can I use World Creator while I am offline?
An internet connection is only required when activating World Creator for the first time. After activation, World Creator downloads a license file that you ...
Thu, 11 Apr, 2024 at 9:41 AM
What is the difference between the Unity version and the Standalone version?
The Unity version has by far less features and is also way slower than the Standalone version. Also, the Unity version is meant to create terrains within Un...
Thu, 11 Apr, 2024 at 9:43 AM
How can I change my account password?
Sorry, you can't. Our security policy requires us to create a secure password and pass it over to you. It does not allow to setup your own password. ...
Sat, 16 Nov, 2024 at 3:58 PM